• This is available on all orders from both pre-loved and new collections
  • Making clothing affordable –  spread the cost and take advantage of Robyn’s payment plan.
  • Here at Robyn, we do not charge any extra for taking advantage of our payment plan option. It allows you to enter into a contract agreement whereby you initially pay a 20% non-refundable deposit at checkout, then the remaining balance can be paid off up to 5 weeks from the date of order. The items are then reserved for your order.
  • Enter promotion code ‘PLAN’ at checkout to pay a 20% deposit and take advantage of spreading the cost.
  • The minimum total spend for payment plan £10.00
  • We have no set instalments within the payment plan time period. The only requirement is that the full balance is paid off, on or before your final payment date, which is 5 weeks from your order date.
  • Once your payment plan order is paid in full, your whole order will be despatched to you using the address and postage option selected initially at checkout.
  • Payment plan items are Non-refundable only exchangeable,  We will issue a credit voucher for the amount you have paid.
  • By using Robyn’s payment plan on the website, you have agreed to be legally bound by the terms and conditions, which take effect on completion of checkout.
  • Definition of “we”  “us”  and “our” is referring to Robyn Baby Boutique, Definition of “you” is referring to the Customer
  • All customers have up to 5 weeks to pay off any payment plan. Please note at Robyn we do not chase payments and are not liable for reminders, so please ensure all payments are timely.
  • By accepting the payment plan you accept ownership of timely payments. Robyn will send updates on your remaining balance on your request and may send updates and reminders, however, this is not guaranteed and does not form any liability of ensuring you pay on time and in full.  You are responsible for paying in full before the 5 weeks, We do not accept liability.
  • Payment plan orders will be delivered to the order address unless notified by email prior to payment in full and despatch. We do not accept liability for incorrect address information.
  • Payment plan items are to be paid at the price when ordering and do not get reduced if a promotion starts.
  • We do not despatch part orders, We cannot add to existing agreements if you wish to add more items a new order must be placed. Any delivery charges due will be charged on each individual order – we do not automatically combine orders. Please email in advance of despatch if you would like to discuss the possibility of combining orders. 
  • If sizes are available we will endeavour to exchange sizes for you in your plan. Please contact us to discuss.
  • Payment plan items are Non-refundable only exchangeable,  We will issue a credit voucher for the amount you have paid. Please email customer services for your credit note.
  • You have a cooling off period and can cancel your plan with us for a full refund of any payments made within 14 days of placing your order. Contact us at returns@robynbabyboutique.co.uk
  • If you cancel your order after the 14 days cooling off period because the items you ordered are reserved for you and will no longer be available for others to purchase, for cancelled orders we retain the initial  20% deposit and it is non-refundable and the stock will go back for sale.
  • We are happy to remove individual items from your orders if you have changed your mind, there will be a 10% restocking charge for the price of each item you remove from your order. In addition, if this results in all items individually being removed, this is treated as a cancelled order and the 20% deposit retained from the original total order amount.
  • After 5 weeks from your order date, we reserve the right to cancel and void any payment plan without notice to you. In addition,  where payments in full have not been made or customers are unwilling to communicate. This plan will then be treated as an unpaid order. Any unpaid payment plan items will be returned to stock, your 20% deposit and any instalment payments are also non-refundable in this instance. Our decision is final. For an unpaid order, we are no longer legally bound to supply items in your order.
  • We accept card payments via PayPal and over the phone at Robyn 01642 937298 or 07970870948
  • By using Robyn’s payment plan on the website, you have agreed to be legally bound by these terms and conditions, which take effect on completion of checkout.

If you have any queries regarding our payment plan, please choose an option below. 

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